WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.
Now interviewing for a Residential Admissions Technician position!
Must live in Indiana
Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social determinants of health such as housing and employment. Aspire has health centers in five Central Indiana counties serving Hoosiers of all ages and walks of life.
Position Summary
This Residential Admissions Technician assists in the process for new residents at Mockingbird Hill from application through intake. They facilitate comprehensive clinical assessment by collecting data for individuals who present for a co-occurring substance use assessment and completing required functional assessments. In conjunction with clinical leadership, medical and psychiatric providers,, this role helps determine individual needs and connects them with the appropriate level of care. Furthermore, this role sets the stage for an exceptional resident experience by welcoming new admissions, establishing rapport, orienting them to the facility, introducing staff, explaining the expectations of the program, and completing the admissions process.
Information Gathering
- Review all applicant information as it is received and make contact within 24 hours
- Establish rapport with individual being assessed
- Responsible for collecting and reviewing behavioral health screens
- Collect and review collateral information, including recent assessment information gathered by other organizations in a timely manner
- Collect assessment data through a phone assessment and document the findings appropriately
- Follow ASAM guidelines for determining appropriate level of care
- Collaborate with PAS to schedule the applicant for admission once deemed clinically appropriate for admission
Admissions Process
- Welcome new admissions, establish rapport, and provide reassurance while reviewing the resident handbook and explaining expectations of the program
- Complete an inventory of the new resident belongings, searching and ensuring that no substances or contraband that would compromise the recovery of the individual are allowed into the facility
- Perform point of care drug screens and breathalyzers on all new admissions, recording the results in the EHR
- Assign a bed on the designated unit
- Provide a tour of the facility to new admissions, introducing them to staff as well as other residents
- Participate in planned discharges and provide support for the coordination of transportation where needed.
- When available, provide additional support to staff and residents throughout the facility
- Assist clients in understanding and complying with expectations and guidelines of the program.
- Consistently monitor client’s attitude, behavior, and participation in scheduled activities
Education and Experience
- High School Diploma or equivalent
- At least one year experience in a addictions treatment setting required
- Knowledge and application of utilizing social service systems (recovery community supports (AA/NA/SMART recovery) food banks, homeless shelters, child welfare, criminal justice systems, and/or recovery residences) highly preferred
Other Requirements
- Deep personal commitment to the Mission, Vision and Values of Aspire Indiana Health
- Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
- Must be able to work independently as well as collaboratively within a team setting
- Demonstrate respect for client confidentiality practices
- Must have strong customer service and interpersonal communication skills and the ability to communicate effectively via phone or in person
- Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Aspire protocols
- Seek guidance and direction proactively to facilitate the successful completion of all job duties
- Must be able to demonstrate effective conflict-resolution and communication skills
- Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization
- Must have reliable transportation to transport self/others and to attend trainings and/or meeting
Learn more about us at Aspireindiana.org, and see our Core Values, Benefits and Current Job Listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.
Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.
All individuals who join Aspire are strongly encouraged to have a flu shot and be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.
Aspire Indiana Health is an Equal Opportunity Employer
